Frequently Asked Questions

Reservalue provides a complete booking management solution:

• Online Booking System: Real-time availability based on venue and staff schedules, enabling 24/7 self-service booking without manual intervention
• Team Collaboration: Support up to 50 team members per business with 40+ granular permission settings, suitable from solo practitioners to chain stores
• Flexible Pricing: Industry-leading flexibility! Set different prices for weekdays/weekends, morning/evening, seasonal rates to meet diverse business needs
• Dual-channel Notifications: SMS + Email reminders for upcoming appointments, significantly reducing no-shows
• Payment Integration: Support credit cards, LINE Pay, JKO Pay, Apple Pay, virtual ATM, and custom bank transfers
• Comprehensive Reports: Booking calendar, revenue reports, booking analytics, reconciliation reports, and customer insights at a glance
• Multi-device POS: Use your phone, tablet, or computer as an in-store POS to quickly create bookings for walk-in customers

Customers can book through your dedicated booking page. You can share the booking link on your website, social media, LINE official account, and other channels — allowing customers to book anytime, anywhere, without downloading an app.

If you already have accounts with TapPay, NewebPay, LINE Pay, or JKO Pay, simply configure them in the admin panel to start accepting payments.

If you haven't set up any payment gateway yet, contact us via LINE and we'll help you apply for TapPay with Reservalue's preferential rates, enabling credit card, UnionPay, and Apple Pay payments immediately.

Reservalue is suitable for various appointment-based service industries:

• Laser tag, paintball, escape rooms
• Badminton/tennis courts, golf driving ranges
• Hair salons, nail salons, lash studios
• Spas, massage therapy, chiropractic
• Personal trainers, yoga studios
• Pet grooming, pet hotels
• Clinics, physical therapy
• Legal consulting, advisory services
• Photography studios
• Recording studios, dance studios
• And any other time-slot-based services

We offer two flexible plans:

• Starter: $0 monthly fee, $3 TWD per booking — perfect for small studios just starting out
• Professional: $1,000 TWD monthly fee with 500 booking quota, $2 TWD per booking after that — ideal for established teams

All prices are in TWD (tax included). See our Pricing page for details.

No contracts, zero commission! We want to grow with small and medium businesses without locking you in. Your service value stays entirely with you.

Yes! After signing up, you get a 30-day free trial with full access to all features — no credit card required. Experience the complete system before committing.

SMS uses a credit system that you can top up from the admin panel. We offer multiple packages:

• Basic 199: $199 TWD / 200 credits (avg. $1 TWD per SMS)
• Growth 999: $999 TWD / 1,030 credits (avg. $0.97 TWD per SMS)
• Premium 2999: $2,999 TWD / 3,190 credits (avg. $0.94 TWD per SMS)

Domestic SMS under 70 characters costs 1 credit, with additional charges based on character count.

Just 3 simple steps:

1. Click "Start Free Trial" to create an account
2. Set up your business info and service items
3. Share your booking link with customers and start accepting bookings!

Our LINE support team offers free online consultation to help you get started quickly.

Yes! Each Reservalue business supports up to 50 team members with customizable permissions for each member, making team collaboration seamless.

Absolutely! You can upload your business logo, page banner, business description, and service details to create a branded booking page that reinforces your identity.

We take data security very seriously:

• All data transmission uses SSL/TLS encryption
• Data is stored on Google Cloud Platform with enterprise-grade security
• Regular backups ensure data integrity
• Strict privacy policy — your data is never used for other purposes

We offer two integration methods:

• Direct Link: Simply add your dedicated booking URL to your website or social media to enable bookings
• Embeddable Widget: Use our JavaScript calendar widget to embed a booking form directly on your website. Supports two display modes (inline, modal), customizable theme colors, and built-in GA4 & Meta Pixel tracking

Reservalue is a cross-platform web application. Whether you're on desktop, tablet, or mobile, any modern browser (Chrome, Safari, Firefox, Edge) works smoothly — no app installation required.

We offer multiple support channels:

• LINE Support: Add our official account for instant assistance
• Email: Send us a message at support@reservalue.net