1. Scope of This Policy

This Privacy Policy applies to this website (reservalue.net) and its sub-pages (e.g., reservalue.net/admin). It describes how we handle personal information you provide or that is generated through your use of our services, including how we manage data shared with partners, contractors, or third-party service providers.

Note: This policy does not apply to external websites linked from this site. If you voluntarily disclose personal information in public areas (such as comments), this policy does not cover such disclosure.

2. Collection, Processing, and Use of Personal Data

When you visit this website or use its features (such as creating an account, making a reservation, leaving a comment, or contacting us), we may ask you to provide necessary personal information. Such data will only be used for the specific purpose for which it was collected and will not be used for other purposes without your written consent.

During general browsing, our servers automatically record:

• IP address of the device used
• Time of access and browser version
• Browsing and click behavior

This data is used solely for website improvement and traffic analysis as internal reference and is not disclosed externally.

3. Data Protection Measures

We take the following measures to protect your personal data:

• Servers and systems are equipped with firewalls, intrusion detection, and other necessary information security measures.
• Only authorized personnel may access personal data, and all such personnel have signed confidentiality agreements. Violations of confidentiality obligations will be handled in accordance with the law.
• When third parties are entrusted with data processing, Reservalue requires them to comply with confidentiality obligations and implements necessary oversight and audit procedures.

4. Links to External Websites

This website may contain links to other websites. These external websites are not covered by this Privacy Policy. Please refer to their respective privacy policies for information on how they handle data.

5. Principles for Sharing Personal Data

We will not sell, rent, exchange, or otherwise disclose your personal data to third parties, except in the following circumstances:

1. With your written consent.
2. As required by law.
3. To prevent imminent danger to your life, body, liberty, or property.
4. In cooperation with government agencies or academic research institutions for statistical or research purposes in the public interest, provided the data has been de-identified.
5. When your actions violate the Terms of Service or may harm the rights of this service or others, and disclosure is necessary for identification, contact, or legal action.
6. To protect your legitimate rights and interests.
7. When it is necessary for contracted service providers to assist in collecting, processing, or using data, and this service has exercised proper supervisory responsibility over such providers.

6. Email and SMS Record Retention and Deletion Policy

To ensure system security and data protection, this service retains records of emails and SMS messages sent on behalf of merchants through this platform, including:

• Time of sending
• Recipient email address or phone number
• Email subject and content
• SMS content

These records are retained solely for delivery verification and customer support purposes. This service will automatically delete email and SMS records that are older than 400 days, in accordance with the data minimization principle. Deleted data cannot be recovered. If merchants need to retain this information, please back it up before the retention period expires.

7. Use of Cookies

This website may place and read cookies on your device to provide a better user experience and functionality. If you do not wish to accept cookies, you can adjust your browser privacy settings to reject them; however, this may cause some features of the website to not function properly.

8. Policy Amendments

This policy may be amended as needed. Updated versions will be published on this website, and the most recently published version shall prevail. We recommend reviewing this page periodically to stay informed of the latest content.

Contact Us

If you do not agree with this policy, please do not provide personal data on this website. You may still browse most publicly available information without providing personal data.

If you have any questions about this policy, please contact us via email: support@reservalue.net